Due to our free delivery, deliveries are grouped together region-wise and with the unknown delivery condition of the previous customer before yours; unfortunately, a specific time cannot be provided. For urgent deliveries, the goods can be collected in the store, or express service delivery is offered at Rs 2,000 as per your schedule.
The first delivery attempt is free of charge, for additional deliveries or cancelled/failed delivery, a charge of Rs 1,000 will apply and deducted from deposit.
(a) Goods are sold on an ex-store basis. The seller’s responsibility ceases immediately as the goods leave its store and for free delivery, on the removal of goods from the delivery van at the buyer’s premises.
(b) The Seller effects free delivery at the front room of the buyer’s house, at which point, the buyer must check the goods and sign the Seller delivery note.
For goods to be assembled, the buyer shall check all the components one by one before mounting, after which no return will be accepted.
(c) The Seller decline liabilities for the narrowness of doors, corridors, and stairs at the buyer’s premises. Customers are liable and responsible for all further handling inside the house. Our staff will not move or dismount any existing furniture.
(d) Customers are requested to unpack & check the conditions and specifications of items delivered before signing delivery note and before the delivery personnel leave their premises after which the Seller cannot be held responsible for any defects falling out of the warranty.
(e) Acceptance of delivery would mean that order specifications such as timber used, construction method, and finish has been complied with.
(f) Once delivery is made, no return or claim of broken or damaged parts such as mirrors, fabrics, upholstery, or finishing will be accepted.
(g) The customer accepts to thoroughly check for all components, fittings such as bolts, nuts, and screws for goods that are not assembled at their premises.
(h) Furniture such as wardrobe are assembled flat on the floor, space should be made vacant for staff to unpack and assemble the furniture FLAT on the floor